Your Partner for Unified Charging Management
Introducing our comprehensive turnkey solution, uniting hardware, software, and services for cost reduction, enhanced customer experience, and optimal charging infrastructure efficiency. Our single harmonic platform integrates with multiple charging networks, offering real-time monitoring and data-driven insights for improved EV charging management. Experience streamlined operations with our integrated energy and charger management platform, providing centralized control, monitoring, and management of all your EV charging assets from one unified platform.
Track & Manage Usage
Optimize Charging Station Performance & Uptime
- check_circleEffortlessly track charging sessions in real-time
- check_circleManage unlimited charging stations and energy storage with Hardware Agnostic capabilities
- check_circleMonitor usage, revenue, and payments
- check_circleEnable remote control and maintenance-reboot, reset, set unavailable and more
- check_circlePre-integrated with SmarteMobility EV Customer Experience (CX) and other platform to link charging station availability
- check_circleWhite-labelled platform to elevate your brand
Payments & Billing
Maximize Revenue and Enhance Payment Experience
- check_circleEasy management of EV charging bills and payments
- check_circleIntegrations with multiple payment gateways
- check_circleAbility to set preferred payment options
- check_circleAutomated payment flows and reimbursement processes
- check_circleReal-time payment tracking and reporting for enhanced transparency
Alert Management System
Delight Customers with Personalized Charging Alerts
- check_circleNotify customers promptly about charging session times, completion, and payment receipts for enhanced engagement
- check_circleDeliver personalized services across text, IVR, emails, chatbot, push notifications, etc.
- check_circleOffer Preference Center for end users to set preferred communication channels
- check_circleSetup automated workflows to attend customers’ frequently asked queries
- check_circleConfigure and customize notification templates based on business needs
Plans & Tariffs
Advance eMobility Adoption with Customized Plans & Tariffs
- check_circleSupport for multiple billing tariffs and plans
- check_circleTime of Use (TOU) rate plans for efficient charging
- check_circleDifferent rate plans for commercial, residential and guest users
- check_circleAbility to set fees and pricing model on charging stations and manage income
- check_circleCustomized charging plans for personalized user experience
Load Monitoring
Reduce Total Cost of Ownership with Effective Load Balancing
- check_circleSchedule EV charger availability
- check_circleEfficient energy management and grid resilience
- check_circleSolar integration and energy storage
- check_circleVehicle-to-Grid (V2G) and Vehicle-to-Everything (V2X) support
- check_circleIntegration with demand response systems
Remote Management & Maintenance
24x7 Technical Support for Enhanced Field Service Operations
- check_circleRemote capabilities for troubleshooting and resolution
- check_circleReal time alerts/auto notification for issues or malfunctions
- check_circleOffer customer support via live chat, email, or phone to address inquiries and technical issues
- check_circleSeamless integration with Mobile Field Workforce Management to create work orders
- check_circleEfficiently manage assets throughout the lifecycle
- check_circleOptimize resource utilization and improved service levels
Hardware-Agnostic & Interoperable
Ensure Interoperability across Multiple Hardware
- check_circleEnsure high availability and zero downtime for users
- check_circleCompliance with industry-leading security and privacy standards
- check_circleProtect your data and ensure privacy for your users
- check_circleIntegration with back-end systems including OMS, CRM, ERP systems
- check_circleCustomizable platform tailored to meet your unique business requirements
AI-ML Analytics
Data-based Insights for Improved Operational Efficiency & Cost Savings
- check_circleManage unlimited charging stations, transactions, and users from a single interface
- check_circleIntuitive, insight-driven and scalable dashboard for easy use
- check_circleDetailed reports to track performance data over time
- check_circleMonitor usage pattern and optimize charging station usage
- check_circleUnderstand customer usage patterns to drive energy efficiency programs
Security & Scalability
Easily Scale Your Charging Capabilities As Your Needs Grow
- check_circleHardware-agnostic charging management capabilities
- check_circleIntegration with charge points from multiple OCPP-compliant vendors
- check_circleSupport across a comprehensive range of chargers and protocols
- check_circleEnsure seamless connectivity to the grid
- check_circleEnsure conformity to policies and compliances
Who is it for?
SmarteMobility Platform is building an ecosystem for improved adoption of electric vehicles (EV). The platform connects stakeholders such as energy providers, cities, commercial and industrial entities, municipalities, charging providers and others to build superior customer experiences, deliver digital self-service, robust charging infrastructure and promote sustainability. Interested in knowing more? Find out how SmarteMobility can help your business.